Privacy

Stayem is a brand of IncubIQ Solutions Ltd, referred below as IncubIQ, a company registered in Cardiff, U.K. under number 08788612.

This privacy policy discloses the privacy practices for IncubIQ. This privacy policy applies to information collected by this website or app.

• What personally identifiable information is collected from you, how it is used and with whom it may be shared.
• What choices are available to you regarding the use of your data.
• The security procedures in place to protect the misuse of your information.
• How you can correct any inaccuracies in the information.

In order to use selected advance sections of this service (website or app), you must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to log in the service (web application or mobile app). At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

We are the sole owners of the information collected on this service. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, and if you have registered with us, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

We also collect information we get from your use of our service:

• Local Storage: We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
• Unique application numbers: Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to us when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.
• Log information: When you use our services or view content provided by us, we automatically collect and store certain information in server logs. This may include details of how you used our service, device event information, hardware settings, browser type, browser language, the date and time of your request, or your IP address.

Information shared with advertisers, and data ownership:

• Advertisers: advertisers can use our service to push questions on advert networks. In such case, they are the legal owner of the question, and all data received from it. We do not make use of information that would individually target a user when data was captured through advertising.

You may opt out of any future contacts from us at any time. You can do the following at any time by un-subscribing from this service.

When you create an account we may send you a small number of emails to help you get set up, and occasionally to ask how Stayem is working for you. To decide what is relevant, we look at how far you have got with your account — for example whether you have added a property or connected a calendar.

These emails are sent from getstayem.com by IncubIQ's own systems, using our email provider, Brevo. Your address is not sold or shared with anyone else.

Every one of these emails has an unsubscribe link, and you can also turn them off in your Stayem profile. Sign-in codes and messages about your bookings are part of the service and are still sent. If you delete your account, your details are removed from these emails as well.

You may request your account and all associated data to be deleted from our database at any time. See our Account & Data Deletion page for how to request this and what is removed.

Our free tools work without an account. When you check a website, we read a few of its public pages and keep only the results — never a copy of your pages. We also keep the address you entered and a one-way hash of your IP, used only to limit how many checks come from one place.

If you ask for the report by email, we keep your address to send it. Follow-up emails are a separate, optional tick box; your report arrives either way.

We delete checks after 7 days, or after 90 days if you gave us an email. Ask us any time and we will remove yours sooner.

If you ticked the box for follow-up emails, we keep your address and your result for as long as you stay subscribed, so that we can send them and so that the unsubscribe link in each one keeps working. They are sent from getstayem.com by IncubIQ's own systems, using our email provider, Brevo. Once you unsubscribe we stop, and your check is deleted on the 90-day schedule above.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via the feedback form accessible from this website.